FAQ's

Safety is our top priority. Our products are designed and tested to meet or exceed all U.S. federal safety standards for children's clothing. This includes strict adherence to regulations for flammability and lead content in dyes and prints.

Absolutely. We use industry-standard SSL (Secure Sockets Layer) encryption technology to protect your personal and payment information during transmission. We do not store your full credit card details on our servers.

Click the "Sign In" button and then select "Forgot Password?" Enter the email address associated with your account, and we'll send you a link to create a new password.

No, you can check out as a guest. However, creating a free account allows you to: Track your orders easily. Save your address for faster checkout. Create a wishlist for your little one. View your order history.

Please double-check the code for typos and ensure it hasn't expired. Some promo codes are valid only for full-priced items or require a minimum purchase amount. The terms and conditions are listed with the promo code details.

Only one promo code can be applied per order. The system will automatically apply the code that provides the best discount for you.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay for a faster checkout.

We prioritize comfort and quality. Our collections primarily use soft, breathable materials like 100% cotton, cotton blends, and other skin-friendly fabrics that are gentle on sensitive skin.

Yes! We design our clothes for real kids and real life. All our garments are machine washable. For specific care instructions, please check the tag on the item or the "Care Instructions" section on the product page. We generally recommend washing in cold water and tumble drying on low to preserve colors and prints.

We know kids grow fast! Our sizing is designed to be true-to-age. Each product page has a detailed size chart with measurements in inches. We recommend measuring your child and comparing it to the chart for the best fit. When in doubt, many of our customers size up for growing room!

We're so sorry for the error! Please contact our customer service team within 7 days of receipt at info@kidsminnie.com with your order number and photos of the item. We will send a replacement immediately and provide a prepaid return label for the incorrect/damaged item.

It's easy! Log into your account and go to "Order History" to initiate a return. If you checked out as a guest, use the "Returns" portal at the bottom of our website and enter your order number and email address.

We want you and your little one to be thrilled! You can return or exchange most unworn, unwashed items with original tags attached within 30 days of delivery. We offer free return shipping for exchanges or for store credit. For a refund to your original payment method, a small shipping and handling fee may be deducted.

We strive to process orders quickly! Please contact us immediately at info@kidsminnie.com or WhatsApp Business at 03144029307, only message, no call attended. We can only modify or cancel an order if it has not yet entered the packing process.

Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package's journey. You can also track your order by logging into your Kids Minnie account.

Currently, we only ship within Pakistan. We hope to expand soon!

We offer several shipping options at checkout. Costs are calculated based on the order total and delivery speed. We often offer Free Standard Shipping on orders over PKR7500!

Standard Shipping: 5-7 business days. Express Shipping: 2-3 business days. Overnight Shipping: 1 business day (order must be placed before 12 PM PST). Please note That Processing time for all orders is 1-2 business days before shipment. Delivery times are estimates and may vary during holidays or sale periods.