Cancellation Policy

Effective Date: 03-July-2025

At Kids Minnie, we understand that plans can change. Our cancellation policy is designed to be fair and flexible while ensuring smooth operations.

1. Order Cancellation (By Customer)

You may cancel your order before it is shipped.

To cancel:

Contact us via WhatsApp, Instagram DM, or email as soon as possible
Provide your order number and full name
If the order has not been processed or dispatched, we’ll cancel it and confirm

Note: Once an order has been shipped, it cannot be cancelled. In such cases, you can follow our Exchange Policy after delivery.

2. Order Cancellation (By Kids Minnie)

We reserve the right to cancel your order if:

The item is out of stock
There is an issue with the payment or delivery details
The order appears to be fraudulent or incomplete

In such cases, we’ll notify you and offer an alternative, a store credit, or a full refund if applicable.

3. Prepaid Orders

For prepaid orders that are cancelled before shipping, we will process your refund within 5–7 working days via the original payment method or offer store credit, as per your preference.